Testimonials

Alyssa Green
4 months ago
I’ve had a really positive experience with Breakthru Psychiatric Solutions. Dr. Kwong has been extremely professional, attentive, and respectful throughout my care, and every staff member I’ve interacted with has been kind and supportive. I also want to specifically acknowledge Jim Benjamin, the CEO. During a difficult time for me financially, he took the time to personally respond and explore flexible options so I could still access treatment. That level of compassion and willingness to work with patients is rare and deeply appreciated. Overall, this practice truly treats people like humans, not just appointments, and that makes a meaningful difference.
Magmaar Vlamgat
4 months ago
Incredible super nice , extremely professional, knowledgeable,informative and extremely kind.Staff is also the same
Tatiana Noll
5 months ago
Dr Kwong was very thorough and informative, have put me at ease during evaluation for ketamine treatment
Kelvin Bong Lee
6 months ago
*Just note this is not a one all fits solutions. It is not a magic bullet but a will make life way more manageable and very helpful as long you combine with other treatments, outside therapies, brain training, and etc.* Very nice people and smooth communication.
Cynthia Dieges
6 months ago
Dr. Kwong is an excellent provider. She listens carefully and gives helpful feedback. She filled me in on a lot of things I didn’t know about my treatment.
Rob Pedrosa
9 months ago
Ari Holmes
10 months ago
Dr Kwong and her staff are incredibly caring, flexible, and willing to discuss and make treatment adjustments as needed.
Kevin Somers
11 months ago
Dr. Kwong and her team are angels on earth. They are here to do everything they can to help you. If you are struggling with your situation, please give them the opportunity to help you. JESUS is watching over these angels.
April Seay
1 year ago
Dr. Kwong and the staff at Breakthru are simply wonderful. Kind, compassionate and informative. We are so thankful for the care being received at Breakthru.

Dr. Giles is truly the best of the best. She’s knowledgeable about all the most cutting-edge treatments yet is as down-to-earth and personable as can be. I’ve never felt like such a partner in my own care, or so supported by a doctor. I can’t recommend Dr. Giles more highly.

Annie B.
Jul 31, 2025

Very professional and thorough in our discussion. I felt comfortable and feel that we have a suitable course of action for my upcoming therapies.

John S.
Apr 22, 2025

Very professional and courteous It was obvious they wanted to help me get the most out of this experience

Michael P.
Mar 16, 2025

Very kind , I felt like she listened with real concern and heard me. I have been thinking of trying the clinic for a long time. She made sure this maybe helpful for me. Addressed all my concerns and made me feel comfortable.

Kimberly S.
Mar 14, 2025

Dr. Giles is amazing, kind and warm-hearted! She really cares about all her patients and truly wants what is best for them. I would recommend her any day!!

Tori B.
Nov 15, 2024

Dr. Giles is extraordinary! She blends genuine empathy and concern for patients with a wide breadth of scientific and medical knowledge.

Sandra W.
Oct 01, 2024

Dr. Giles is simply the very best clinician!

Sandra W.
Aug 15, 2024

My intake wast the most thorough and compassionate experience I have EVER had in decades of mental health treatment. Dr. Giles and her staff have been compassionate, proactive and very responsive. I was blown away by the care and concern taken for me as the patient and just as a person even before I got to my appointment with Dr. Giles. Dr. Giles was so thorough going over my history; medical, trauma (compassionately) and psychiatric in order to make sure she had all the information she needed to make certain we were going to make the best choices for my treatment. This was the most seen I have felt as a patient and as a person in psychiatric care in a very, very long time if ever. I look forward to what comes next in my journey of treatment with this being just the out of the gate experience with Dr. Giles and Breakthru!

Magnolia N.
Aug 08, 2024

Dr. Giles was so kind and helpful. She listened and offered great suggestions. She gave us hope and made us feel like there are a lot of things we can do to get well.

Mary Corinne F.
Jul 01, 2024

I haven’t started treatment yet. But Dr. Giles took a lot of time talking with me and really listening. Many doctor’s offices want to get you in and out as quickly as possible. That was not the case at all with Dr. Giles. I definitely felt heard and understood during my very thorough pre-consultation. When I start my treatments, I have confidence that her practice will help me with my 20 year struggle with anxiety and depression.

Travis T.
May 15, 2024

Amazing. From the initial reach out to my first appointment, I’ve received white glove service from Dr. Giles’s office.

Zelda R.
Jan 17, 2024

I have never met with a psychologist that I actually wanted to understand how you were feeling and what you were going through. Dr. Giles didn’t just ask me what my symptoms were, but how I was feeling and how it was affecting my life. I would 100% recommend anybody to reach out to her for treatment.

Vincent A.
Nov 21, 2023

One of the most intelligent, informed, conscientious, and compassionate physicians I have known.

Sandra W.
Nov 14, 2023

Dr. Giles is thoughtful, compassionate, and up to date on the newest treatments for depression. Her office staff is exceptional with communication and care of patients. I would absolutely recommend this practice to my friends and family.

Evander F.
Oct 12, 2023

I recommend Dr. Giles and her team to everyone I meet struggling with treatment resistant depression (TRD). Dr. Giles is committed to innovative strategies to help conquer and thinks outside the box to find something that works. My experience combining IV ketamine with transcranial magnetic stimulation (TMS) was the right solution to get me closer to full remission of symptoms. My anxiety is much lower and I’m closer to remission than I have been in 2 years! I’m close to the end of TMS treatment and I’d say I’m at least 85% better and I’m optimistic that I’ll get to 100% as the treatment continues to work and as I continue intensive therapy and implement a healthier lifestyle to augment the treatment. Before treatment, I didn’t have the motivation to make the changes needed to feel better. Her staff is wonderful and I feel so well cared for. To the point where I’ll miss going in for TMS treatment each day! Highly, highly recommend!

Joni L.
Sep 23, 2023

Every visit is just like the previous visit. Wonderful !!!! I am very happy O looked for a new Doctor and found Breakthrough.

Victor V.
Sep 13, 2023

Dr. Giles is the best physician I have ever had. She has a strong pedigree and brings immense experience and expertise in her field. Dr. Giles is also always up to speed on the latest innovations in her space and applies quickly and safely to her patients. She is also caring, compassionate and spends much time speaking with her patients to understand their needs and as a result is able to apply the most effective treatment. I would highly recommend Dr. Giles,

Lisa B.
Aug 07, 2023

Dr Giles is extremely professional and yet approachable and compassionate at the same time. Her knowledge and expertise in her field is apparent.

Leigh S.
Aug 01, 2023

Dr. Giles is kind, gentle and understanding. She is a good listener and makes you feel safe. Dr. Giles is very knowledgeable and explains treatment options clearly and honestly. For the first time in a long time, I feel hopeful.

Lauren C.
Jul 20, 2023

Everybody is so nice. Very professional group…yet friendly. Dr. Giles is AWSOME . Easy to talk to . I am very comfortable talking to her

Victor V.
Jul 12, 2023

I knew from the first appointment that I was in good hands, and I was right. Dr. Giles is a gifted and compassionate doctor who is genuinely committed to providing the best possible care. Her team is equally compassionate and committed, which makes this practice even more special. The office is warm and welcoming, which is comforting for both patients and caregivers. I truly feel like I’m receiving exceptional care and I am very, very grateful to be a patient of Dr. Giles.

Joni L.
Jul 12, 2023

Dr. Giles is consistently present, kind and understanding. She provides solutions and is very knowledgeable of the different medication options available for depression, anxiety and ADHD. Her practice is inviting and warm. The aesthetics and smells make me at home and relaxed.

Maisah W.
Jul 11, 2023

Dr. Giles is awesome. She truly cares about her patients and is by far one of the best docs in Atlanta.

Cary S.
Jul 07, 2023

Dr. Giles is very thorough and comprehensive in her approach. She listens to the patient and comes up with a plan that is both effective and in line with what the patient wants.

Craig H.
Jun 22, 2023

Phenomenal physician and practice. Dr. Giles is intelligent, informed and open minded. Her bedside manner is also top notch, which is a plus. Her practice is on the cutting edge of psychiatry. I’ve never felt so heard by a physician and feel like finding her was a gift from above.

Leighann L.
May 05, 2023

I appreciate how thorough the initial appointment was in both the questions that were asked of what was going on as well as the in-depth information provided on the different available treatments. The lengths they went to describe everything made me like a true patient opposed to a way to obtain a revenue goal.

Ramon R.
Apr 20, 2023

We absolutely love Dr. Giles and the entire team! We always feel welcome, heard, and well cared for. Dr. Giles is innovative and attentive, with a great gift for listening to her patients’ opinion. The entire staff went out of their way to accommodate our somewhat difficult schedule and provided treatment for us at 7 o’clock in the morning.

Tatiana K.
Apr 06, 2023

Dr Giles, Jim, and the entire staff are amazing!

Robert G.
Mar 31, 2023

Dr Giles, Jim, and her entire staff are absolutely five stars across-the-board. Dr Giles has been a great help to me personally.

Daniel K.
Mar 27, 2023

Awesome. Doctor and staff really care about the patience and do everything they can to make you feel comfortable and truly care about your health and well being.

Vincent A.
Mar 24, 2023

Always wonderful experience in this office. Everyone from Dr. Giles to front desk staff genuinely concerned, caring, professional, empathetic, and helpful.

Tori Y.
Mar 05, 2023

I feel as though Dr. Giles is VERY invested in treating my depression and won’t leave any stone unturned. I am very grateful and I feel like I am cared for, supported and that she will do whatever she can.

Catherine L.
Mar 04, 2023

Dr. Giles is an incredibly caring physician who changes the lives of her patients.

Lucy H.
Jan 29, 2023

After years of being just a patient, Dr. Giles and her team treated me as a person. When I showed up on her doorstep, lost, struck with grief, I couldn’t even find words but somehow her partner, Jim Benjamin, found ways to communicate with me that helped me through the anxieties of knowing I deserved better than just a script and a copay as I walked out the door like so many practices. Just three months at Breakthru helped me progress quicker than years and the difference is they listen, follow through and care for your personal well being and growth.

Alyssa G.
Jan 26, 2023

So thankful to have found Dr Giles and her team. I feel completely comfortable in their care. Dr. Giles truly cares about her patients and spend the time necessary to determine the best treatment for each individual case. She is thorough in explaining treatments and goes above and beyond any other doctor I have experienced in Psychiatric treatment. She is truly an exceptional doctor in her field.

Amy T.
Dec 14, 2022

Very personalized and easy to discuss with, staff was super attentive and helpful

Megan M.
Dec 12, 2022

I have never met a clinician like Dr. Giles before. From the first phone call, I knew she and the team there were dedicated to making a difference. I have been to therapists and psychiatrists for years will no success, any sense of relief was unfathomable to me. But now, I see a future. Dr. Giles saved my life.

Jude P.
Dec 06, 2022

I am very thankful for having found Dr. Giles and Breakthru. She is exceptional at quickly learning your style/needs that allows you feel supported and understood. I have a very high standard of connection needed and she delivered.

Jen B.
Oct 24, 2022

Dr Giles is very compassionate, attentive, flexible, and responsive. We have enjoyed working with her and feel grateful to have her helping our family!

Keith B.
Oct 02, 2022

I had a very warm and welcoming experience. The atmosphere is bright and wonderful. The front staff was extremely accommodating and kind. Dr. Giles is present, aware, and very knowledgeable. I’m grateful for my wonderful experience. I will definitely be back for my care.

Sherru Z.
Sep 28, 2022